Questions
Straight
Answers.
Cost, timeline, guarantees, lifespan, emergency cover — answered without the sales speak.
Ask Yours
How much does a new boiler install cost in Essex?
+
Every boiler quote is built from a free on-site survey — we don't list 'from' prices because honest pricing depends on the brand, model, pipework and flue route. You'll receive a fixed written quote, with the price locked in for 14 days.
How long does a boiler install take?
+
A straight swap is typically one working day. A combi-to-system conversion, flue relocation or full pipework upgrade is 2–3 days. We'll tell you which on the quote.
Will my new boiler come with a warranty?
+
Yes — 10 or 12 years on flagship Worcester, Vaillant and Ideal models when installed by an accredited engineer. We register the warranty on commissioning day; you don't need to do anything.
Can you fit my boiler same-day if mine has failed?
+
Often, yes — if the brand and model are in stock at our suppliers and the existing flue location works for the replacement. Worst case it's 24–48 hours, with temporary heating arranged in the meantime.
Do I need an annual service?
+
Yes — every manufacturer warranty requires an annual service by a Gas Safe-registered engineer. Miss one and the warranty is void. We diary it for you each year.
What's a power-flush and do I need one?
+
A power-flush forces a chemical cleaner through every radiator and pipe to remove sludge. You need one if your radiators have cold spots, the system is 8+ years old, or you're putting a new boiler on old pipework — otherwise the sludge migrates into the new heat exchanger and kills it.
Do you issue Landlord Gas Safety Certificates (CP12)?
+
Yes — booked, inspected and emailed the same day. Portfolio landlords get tiered pricing for multiple properties.
Do you cover my postcode in Essex?
+
Yes — we work across Southend-on-Sea, Chelmsford, Basildon, Colchester, Brentwood, Rayleigh, Wickford, Billericay and Harlow. If you're outside that ring, call 07809 414913 and we'll confirm coverage before you spend a minute filling in a form.
Are you Gas Safe registered and fully insured?
+
Yes. Gas Safe registered for all gas work, fully insured, and trading as Avanza Heating & Bathrooms Ltd (Companies House 17201187). Gas Safe is our only listed accreditation. Certificates and policy numbers available on request before any work starts.